Leaver program turns student into “Returner”

ASR’s mission is “To make a positive difference in students’ lives.” A cross-collaborative effort that combined the work of staff from the Office of Admissions (Kay Anderson), the Office of Student Finance (Phuong Tran, Carol McDowell and Deb Wilkin) and One Stop Student Services (Marcia DeGaetano) did just that. Working together, they made a positive difference in the life of a student in a dire financial situation by helping the student with a residency appeal and additional financial aid (scholarships and grants) to pay off their outstanding balance, allowing them to register for spring classes. This student is now back on track to complete their University of Minnesota degree and has thanked our staff multiple times. It’s important to remember that the work we do in ASR can have a big impact outside of our office buildings.