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Wednesday, May 29, 2024

Upcoming project request deadlines

Now that Planning Period 4 (P4 2024) is officially underway we will begin reviewing project requests for P1 2025 (Aug - Oct) and beyond. Please submit project requests as early as possible to allow time for review. Full details of the project request process and additional resources, including the Complete ASR Planning Calendar, are available online.

Upcoming dates and deadlines for P1 2025:
  • Project request deadline: June 7, 2024
  • Project prioritization meeting: July 11, 2024
  • Start of P1 2025 quarterly planning period: Aug 5, 2024
Please feel free to reach out to osi-projects@umn.edu with any questions or concerns as you go through the project request process.

NASFAA Virtual Conference

The National Association of Student Financial Aid Administrators (NASFAA) 2024 virtual conference is being held on July 8-11. Individual sessions cover information on financial aid, including a free Need Analysis NASFAA Credential Test, which can help you learn more about the new Student Aid Index and how eligibility is determined.

If you want to attend any of the individual sessions, your name needs to be on the NASFAA roster for UMN. If you are not yet on the roster, email Michelle Curtis (mcurtis@umn.edu) to get added to the roster. To attend, please check in with your supervisor for approval. If your supervisor approves, please register for the individual sessions. No PERR is necessary to attend virtual NASFAA.

NASFAA 2024 Virtual Conference schedule

Monday, July 8, 2024
  • 11:00 a.m. - 12:30 p.m. - Diversity Session
  • 1:30 - 5:00 p.m. - NASFAA Credential Session - Need Analysis
Tuesday, July 9, 2024
  • 11:00 a.m. - 12:30 p.m. - NASFAA Welcome & Opening Session
  • 1:30 - 2:45 p.m. - Support Internal Controls for Institutional Compliance Using NASFAA Tools
  • 3:00 - 4:45 p.m. - A House Divided Cannot Stand: Institutional Approaches to Developing a Campus Compliance Culture
Wednesday, July 10, 2024
  • 11:00 a.m. - 12:15 p.m. - Getting Students to Yes: Comprehensive Financial Aid & Admission Offers
  • 1:30 - 3:00 p.m. - NASFAA Policy Session
  • 3:30 - 4:45 p.m. - The Zero Budget Financial Literacy Program
Thursday, July 11, 2024
  • 11:00 a.m. - 12:15 p.m. - FAFSA Simplification - How Under-Resourced Schools Weathered the Storm
  • 1:30 - 2:45 p.m. - Listening to Students: Learning About Financial Aid Experience to Inform Customer Service Expectations

Student Account Assistance in-person service hours

In an effort to efficiently utilize resources, in-person service at the Student Account Assistance (SAA) window will be from 9:00 a.m. to 4:00 p.m. on Monday, Tuesday, and Thursday, between June 3 and August 30, 2024. Virtual service remains available Monday through Friday from 9:00 a.m. to 4:00 p.m.

Closing Out Mental Health Awareness Month

May is Mental Health Awareness Month, and a good time to reflect on the importance of mental health. 83% of Gen Z and millennial patients openly share they are in therapy. Adults aged 34-44 are reporting higher instances of chronic health issues (58% vs 38% in 2019). Adults aged 18-34 reported the highest instance of mental illness in 2023 (50%). 75% of mental health challenges start before the age of 25.

These are serious statistics. But there is help available. The University offers a range of online and in-person mental health resources for faculty and staff, including: Make your wellbeing a priority all year long and take advantage of these resources when you need them. If you or someone you love is experiencing a mental health crisis, here are a few Minneapolis resources that can help.

ASR Staff Engagement May 30 Survey

This week’s ASR Engagement Survey asks about your summer plans. Thank you for continuing to share your stories and experiences!

According to the last survey on balancing/managing workload, many mentioned that new hires should not take on too much at once, develop a relationship with your manager/unit, and ask for help when needed regarding their workload. In addition, a majority say highlighting university-related resources and bringing an associated speaker to an ASR all-staff would be beneficial regarding balancing workload. Thanks all for your continued participation! It is very much appreciated.

Unit Updates: Office of Classroom Management survey feedback

“This classroom provided a dynamic space for teaching and learning and for collaborative work. It is spacious, bright with natural light from strategically placed windows, and contains furniture (i.e., chairs, a table, and an ADA-compliant desk) that can be easily rearranged, which is very useful when teaching a discussion- and humanities-based course. Additionally, students and guest speakers were able to access technology easily throughout the course of the semester. This term (unlike the previous one), I learned how to use the sound, and this has made a significant difference when showing video or film. It's also extremely helpful to have access to a DVD player. I am especially grateful to the janitors, maintenance staff, and groundskeepers for providing such a clean and welcoming environment. Thank you!” - Blegen 220

“This is without a doubt the best experience my co-instructor and I have ever had with presentation technologies. The classroom presentation setup is perfect! It is intuitive and exceptionally easy to use...both for student presenters and instructors. My co-instructor and I applaud the efforts that have gone into this system. We have both taught at the University of Minnesota and at other colleges and universities, and have made presentations throughout the U.S. and elsewhere in the world. We agree that this has been our best experience. Great work! Thank you.”

Wednesday, May 15, 2024

Save the date: ASR in-person staff assembly and picnic

This year’s in-person all staff assembly and picnic will be held Thursday, July 25. Employees who live outside of a typical commuting distance are not required to attend. More details will be given closer to the day of the assembly.

One Stop staff event

One Stop Student Services, University Veterans Services, Graduate Student Services & Progress, Student Account Assistance, and Third-Party Billing will be closed 11 a.m.-4 p.m. on Tuesday, May 21 for a staff event. This includes phone, email, and in-person services at all One Stop Student Services locations, Student Account Assistance, and Third-Party Billing.

Full service will resume at 9 a.m. on Wednesday, May 22.

The details of this closure are being communicated to both staff and students across multiple platforms. Please share this information with others as needed.

Upcoming project request deadlines

Now that Planning Period 4 (P4 2024) is officially underway we will begin reviewing project requests for P1 2025 (Aug - Oct) and beyond. Please submit project requests as early as possible to allow time for review. Full details of the project request process and additional resources, including the Complete ASR Planning Calendar, are available online.

Upcoming dates and deadlines for P1 2025:
  • Project request deadline: June 7, 2024
  • Project prioritization meeting: July 11, 2024
  • Start of P1 2025 quarterly planning period: Aug 5, 2024
Please feel free to reach out to osi-projects@umn.edu with any questions or concerns as you go through the project request process.

ASR wellness half-day

To recognize the hard work and resilience of staff, ASR will have a staff wellness day for the second half of the work day on Friday, May 24. All Civil Service, labor-represented, and P&A staff in ASR who are regularly scheduled to work May 24 may pursue wellness activities of their choice for the second half of their work day. There is an FAQ available, but please feel free to contact your supervisor if you have any additional questions.

Asian American and Pacific Islander (AAPI) Heritage Month

May is Asian American and Pacific Islander (AAPI) Heritage Month, an annual commemoration of the many contributions of AAPI community members to U.S. history and culture. This month and beyond, we encourage you to explore stories from our AAPI community at the University of Minnesota, as well as literature that features AAPI voices.

This year, we also wanted to highlight an important organization at the U of M, The Asian Pacific American Resource Center (APARC).

APARC’s mission is to support AAPI students to thrive in college and beyond, affirm their AAPI identities, and develop skills to become leaders in their communities. They partner with a variety of campus offices and organizations (such as One Stop and OSF) to promote leadership, networking, and professional development opportunities for AAPI students. Some of their programming has included the following:
  • ASPIRE—a peer mentoring program for AAPI students to create social support systems and develop community.
  • Thrive—a series engaging students explore their own versions of success and prepare for life after college.
  • The Intersectional Identity Dialogue Program—a series of workshops and opportunities to support AAPI students in deepening their understanding of intersectionality and personal identity in their college experiences.
  • The First-Year AAPI Student Retreat—a daylong retreat for incoming students to meet one another, gain new skills, and deepen their connection to AAPI identity.
You can learn more about their team on the APARC website, or check out APARC on the third floor of Appleby Hall, Monday through Thursday.

Employee Assistance Program

Curious about the free resources available through the University’s Employee Assistance Program (EAP)? Make sure to take our survey in the ASR Staff Engagement section of today’s News and Notes. The ASR Mental Wellness group uses your survey answers in their work. Thank you for participating.

ASR Staff Engagement May 16 Survey

This week’s ASR Staff Engagement Survey continues our collaboration with the ASR Mental Wellness group focusing on stress and burnout. Thank you for continuing to share your stories and experiences!

According to the last survey, most respondents take a break when they realize they are burned out or are approaching burnout, followed by those that continue on and address the stress at the same time. In addition, a majority say highlighting University-related resources and bringing an associated speaker to an ASR all-staff would be beneficial regarding stress and burnout. Thanks all for your continued participation! It is very much appreciated.

Tony's tech terms: Authentication vs. Authorization

You may have heard the term “Auth” or authentication when talking about access to applications. Auth is used more generally to describe authentication and authorization.

Many of App Dev’s apps are set up to authenticate your identity via single-sign-on (SSO). We’re not actually responsible for that. We send you to a web page maintained by Identity Management where you log in with your University credentials. If you get your password right, IM verifies that you are who you say you are and then sends you back to the application.

After that, we are responsible for your authorization. That is, now that we know who you are, what are you are allowed to do in the application? This could mean anything from an admin who can do everything to somebody who can only view information to somebody who is denied all access to the application. We have tooling that limits your access based on these roles and we manage that in the code. Based on a user's role, you’re allowed to do and see certain things.

It’s subtle, but there’s a distinction of responsibilities between those two concepts. Authentication is a central service provided by OIT. Authorization is managed by us on a per-application basis.

Thursday, May 2, 2024

Update from Stacey

Did you know that May is Mental Health Awareness Month? Be sure to check out the article below brought to you by ASR’s Mental Wellness in the Workplace committee, which helps connect us with important mental wellness topics and resources. I also encourage you to take this issue’s engagement survey, which will provide helpful feedback to the committee.

Mental health and wellness can be taboo subjects, but we can change that by engaging with these conversations. Our students are often great examples of this with their increased willingness to discuss these topics. Our University has some excellent resources. I’ve personally benefited from both the Employee Assistance Program and opportunities through the Earl E. Bakken Center for Spirituality & Healing. Resources like this are such a great part of working at the University of Minnesota, and I recommend you take advantage of them if you are interested!

Wednesday, May 1, 2024

Classism: Little Article, Big Topic

Credit for many of the resources linked in this piece goes to the Office of Equity and Diversity ECHO course “Challenging Classism.”

On any given day, you would be hard-pressed to scroll through the news and not see an article about the wealth divide in the United States. Although wealth inequality in the United States has been growing for much of the past 60 years, class has been a significant part of America’s history for centuries. Classism is the systemic assignment of worth based on social class, and the policies and practices set up to benefit class-privileged people at the expense of poor, working class, and low-income people—which in the United States can be traced back to early policies that built the U.S. economy on the enslavement of Black and Native/Indigenous communities.

At Universities, classism can have a role in a student’s access to, or lack of access to, resources. Crises such as food insecurity notably impact college students, and research goes on to show that food-insecure students are “more likely to fall into a lower GPA category, food insecurity “diminishes students’ ability to excel in class, and it contributes to lower attendance and completion rates.” Access to resources can be a significant factor in student success.

Learning about this history can certainly be challenging, especially since the American ideal of meritocracy is important to many people, and talking about money and finances can also be taboo. In learning this history, however, we can better understand how classism (and the intersectionality of classism, racism, health issues, and more) is a driving force of inequality.

Looking to learn more and take action?

Shared intake process launch

On May 1, 2024, several of the following ASR teams began utilizing a shared work request process:
  • Student Data Analytics
  • ASR Application Development
  • Data Engineering
  • Jadu/Workflows
  • Projects
The new process combines the existing Projects, Jadu, and Application Development request forms, and adds in centrally-managed triage for the Data Engineering and Student Data Analytics teams. We hope the changes simplify the process for new users without impacting those familiar with these work request processes.

If you make requests of any of these teams, please save and use the new form link: https://z.umn.edu/asr_work_and_project_request. The z-links for the existing forms will be routed to the new shared form and decommissioned in the following weeks. If you have questions, please contact osi-projects@umn.edu.

Chrome River update

Due to an upcoming change in reporting functionality, it will no longer be possible for Morrill Shared Services to send reminders to TCard cardholders with unreconciled transactions prior to the 60-day reconciliation deadline. Cardholders will continue to receive the automated notifications from Chrome River, so it will be imperative for you to act on those notifications and submit the unreconciled transactions. As a reminder, policy requires expenses to be submitted in Chrome River within the following timelines:
  • TCard: 60 days of original purchase or transaction date.
  • Out-of-Pocket (non-travel): 60 days of original purchase date, otherwise the expense is unallowable.
  • Out-of-Pocket (travel): 60 days from end of travel, otherwise the expense is unallowable.

Mental Health Awareness Month

May is Mental Health Awareness month. ASR’s Mental Wellness in the Workplace Committee works to share resources with staff and to create an environment that promotes positive mental health.
  • Visit Mental Wellness at Work on the ASR staff site which includes a link to the University’s Employee Assistance Program (EAP).
  • Search for the tag “mental wellness” in the News & Notes blog to reference previous articles shared via the newsletter.
  • Take our survey in the ASR Staff Engagement section of today’s News and Notes. The ASR Mental Wellness group uses your survey answers in their work. Thank you for participating.
We are looking to expand our committee. If you are interested and want to learn more, please reach out to Amanda Grimm (grim0079@umn.edu).

ASR Staff Engagement May 2 Survey

This week’s ASR Staff Engagement Survey is a collaboration with the ASR Mental Wellness group and focuses on stress and burnout. Please consider completing the survey as it will be used in their work going forward. Thank you for continuing to share your stories and experiences!

According to the last survey, 51.9% of respondents have used the Regents Tuition Benefit program. In addition, most have a general understanding of how the tuition benefit program works (85.2%). Finally, we asked about your favorite breakfast food. Eggs benedict, pancakes, and breakfast sandwiches were mentioned most frequently. Thanks all for your continued participation! It is very much appreciated. Results from the last survey are available below.

April 18 survey results

Have you ever used the Regents Tuition Benefit program (formerly known as the Regents Scholarship Program)?
  • Yes (51.9%)
  • No, I am not considering that at this time (22.2%)
  • No, but I know someone that has used the program (11.1%)
  • No, but I am considering applying for the program in the future (14.8%)
In general, do you know how the Regents Tuition Benefit program works?
  • Yes, I believe so (85.2%)
  • No, I don’t think so (14.8%)
What's your favorite breakfast food?
  • An egg and sausage (or bacon) sandwich on an English muffin!
  • No food. Coffee!!
  • Cold pizza
  • Pancakes
  • Chilaquiles with sunny side up eggs on the side and a piece of cecina!

Tony's tech terms: JSON

All applications work with data in some form. Sometimes the data can be retrieved from a database, like Oracle. But as we mentioned last time, Oracle is just one way to store data.

What if we need to share data with a system that doesn’t have access to query our Oracle database? Or what if we want to pull in data from a service like Coursedog that stores its data in a different format? Coursedog doesn’t want to give us direct access to their database. Nor do we want to grant direct access to our Oracle databases in many cases.

JSON solves that problem for us. It provides a way to maintain the structure of data in a technology-agnostic way. It’s a common format to easily send or retrieve data that can then be converted and inserted into whatever database solution you’re working with. It’s pretty intuitive as well.
{
"name": "John",
"age": 30,
"city": "New York"
}
In the example JSON above, you can pretty quickly intuit that this is data for someone named John, who is 30 years old and lives in New York.

We maintain a handful of APIs that provide JSON data including our Terms API, Sessions API, Academic Calendar API, and Course Fees API. All of those provide data that we use for integrations in systems like Drupal that can’t access our databases directly.