Updates from OTR and CC Alignment work

Last summer, a cross-functional team met to look at opportunities for alignment across Continuity and Compliance and the Office of the Registrar (OTR). Several changes were made as a result of that team’s work, including a change in reporting structure for the DegreeCat team (to ASR-IT) and the Degree Audit, TES, and Athletic Eligibility teams (to OTR). The Office of the Registrar has continued to work with the team’s findings and additional changes building off of the alignment team’s work include:

• The creation of a Service Operations unit managed by a new position, Assistant Director of Service Operations (posted in early June).
• Alignment of diploma operations, Records CRR functions, imaging, shared data, and mailroom operations under the Service Operations unit (Matt Duggan, Josemy Morales, and Trung Mac will report to this unit when the new manager is hired).
• This new position will also begin to manage OTR’s student athlete eligibility functions; however this will be a longer transition and team members currently responsible for this work will not change reporting lines. Our goal is to transition work and not people as we are able, with some duties being carried out by the new manager position.
• Effective June 6, Karsyn Zetah, Barb Yungers, and Colleen Harms report to Amber Cellotti under an aligned undergraduate and graduate records management unit.
• Effective July 1, Matt Duggan will take over supervision of the Records CRR team.

A sincere thanks to the OTR and C&C alignment group for their work last year and also to the entire OTR team for their continued support of the University community while these changes took shape.