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Friday, June 9, 2017

Streamlining business processes - new ASR-IT documentation

The Project & Work Facilitation (PWF) team has created two new documents for ASR-IT onboarding and reporting processes.
As a solution to a major pain point in the onboarding process, the new ASR-IT Access Request Guide was created to alleviate the frustration, headaches, and forgotten items when requesting/granting access for new employees to our various systems. This new guide streamlines onboarding, provides a common language to prevent discrepancies, includes links for ARFs, and provides comprehensive instructions for all the ASR-IT Teams (and the Academic Advisement BA team) access needs. This guide is available for any other unit to use as a template to create their own access guide for their staff.

The new FY18 ASR-IT Accomplishments document consolidates the old tracking document down to three sections, and each business group within IT reports on the same form, rather than having six individual documents. ASR-IT staff, please remember to start logging accomplishments on this new document and follow the indicated directions. If this format is useful for your unit, please feel free to copy this document as a template.  

If you have any questions, please contact Ryan & Kristy at pwf-team@umn.edu.

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