There is a new unit in ASR IT called Custom Solutions. The group combines some of the old with the new in an effort to meet the changing needs of ASR’s staff and projects. The group is divided into the Project and Work Facilitation team, the Web team and the Destiny One Solutions team.
The
Project and Work Facilitation (PWF) is the two-person team of Kristy Davis, project manager, and Christa Nicols, project coordinator, who work to support project execution in ASR. In addition to managing select projects, PWF provides guidance and support to ASR staff managing their own projects by providing a set of
standard tools and
templates for staff projects, and facilitating a voluntary community of practice through the
Project Management Round Tables - a gathering place for staff members to coach one another and discuss best practices for managing projects in the University context. The PWF team is part of the Project and Change Management Collaborators (PCMC) Steering Committee, a group that supports University staff in applying a project and change management approach to their work while recognizing that the principles and tools have a significant benefit to those without "project or change management" in their job title. This committee delivers
monthly programming on related topics.
The Web team provides application development for all ASR staff and projects, including extending existing systems with custom software, workflow applications, or reporting tools that are used to improve University functions and business processes. For example:
- The WorkflowGen team developed the paperless ASR Professional Development Request form, reducing completion time and improving processing efficiency.
- The Development team helped create the technology solution for One Stop’s queue system allowing students to check-in at kiosks decreasing wait time and giving counselors quick access to their information when it is their turn.
As ASR web-based tools evolve, so will the work required to implement them. The Web Team combines skills and experience in business analysis and consulting, software design and architecture, development, testing and deployment, and database and server administration. The team is comprised of Justin Pouliot, Shawn Isenhart, Eric Eklund, Debbie Gillespie,Ian Whitney, Davin Lagerroos, Nate Meath, Fritz Skinner, Sherief Elabbady and Adam Springer.
The Destiny One team’s primary objective is to deliver an enterprise level non-credit registration solution for the University. Currently, any college or unit with non-credit offerings has their own system. This results in repetitive business processes, a higher risk for the University related to PCI compliance, and an inability to effectively understand the number of non-credit offerings and corresponding activities by this population of learners. The team consists of Santiago Fernandez-Gimenez, Sandy Nelson, Brian Knutson, and Theresa Hillesheim. They’re responsible for partnering with the various college or department business analysts and program staff to evaluate the best way to support the implement a solution, Destiny One. The team works closely with the vendor team to determine various configuration elements that will support the needs of users across the University in a consistent and reliable way.