The MyU portal project team recently conducted usability on the new MyU with 24 total evaluators; 12 staff members and 12 students (about half undergraduates and half graduate students). The new MyU’s combination of self-service access and information was seen as a positive improvement by students. The majority of students were able to successfully complete all the assigned tasks, and the names of the self-service tabs also resonated well. The most frequently chosen phrases to describe the portal were: “Clean,” “Easy to Use,” “Straightforward,” “Informative,” and “Understandable.” There were some usability issues discovered, which the team has analyzed and prioritized for fixing. The portal team will return to the usability lab in October to evaluate MyU with faculty and advisers.
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