Asking questions about existing processes or services using specific prompts will help you come up with creative ideas for developing new processes and for improving current ones.
First, take an existing opportunity that you want to improve, one that you're currently having problems with, or one that you think could be a good starting point for future development. Then, ask questions using the SCAMPER mnemonic to brainstorm as many questions and answers as you can.
- Substitute: What other process could you use?
- Combine: What could you combine to maximize the uses of this process?
- Adapt: How could you adapt or readjust this process to serve another purpose or use?
- Modify: How could you change the shape, look, or feel of your process?
- Put to another use: Can you use this process somewhere else?
- Eliminate: How could you streamline or simplify this process?
- Reverse: What would happen if you reversed this process or sequenced things differently?
Finally, look at the answers that you came up with. Do any stand out as viable solutions?
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