One Stop Student Services

• The Financial Wellness committee is preparing to support graduating seniors at GradFest on March 22 and 23. This is an opportunity for students to discuss student loan repayment and personal finances prior to graduating.
• UMR One Stop is hiring a One Stop Counselor 3! If you know anyone in the Rochester area that would be interested and a good fit, please encourage them to apply! 
• The GSSP team is in the process of reviewing and updating their strategic plan, first created in 2018/2019. The team’s short, mid, and long-term goals are being updated to reflect the current climate and changes in the grad and professional student experience. 
• One Stop is looking forward to launching the Chatbot project in February. The project will utilize the Agile project management framework. OIT and Ivy, the chatbot vendor, will be supporting ASR in this project.
• Student Account Assistance is experiencing the jump in payments before Sunday’s due date, and is working hard to get the mail bag of payments applied. This increase is across all methods of payments and will continue past the due date.
• Third Party Billing has gotten all internal & external billing authorizations loaded into PeopleSoft, which means student account balances reflect the credits and show the correct amount due. Spring term is always a challenge as they start receiving them in December, but cannot start entering them until January (it’s a 1098-T thing).