One Stop Student Services begins with a busy start of the term

One Stop's fall traffic has been feeling the effects of Upgrade-related changes in business processes and the system’s early-term problems. Within the week prior and the first week of classes there were 6,058 calls answered, 6,566 walk-ins, and 6,677 emails sent to customers. Overall, this is approximately a 15% increase in traffic from last year at the start of the term.