Imaging Unit transitioned to Salesforce

The Imaging Unit completed their transition to Salesforce on April 19. Any emails sent to asrfiles@umn.edu will now create a case in Salesforce and the sender will receive an autoreply from OTR indicating that the message was received and that staff will follow up. If you need to reassign tickets from ServiceNow to the Imaging unit, you will now need to forward emails to asrfiles@umn.edu to create a case in Salesforce.