ASR Operations and Strategic Initiatives

• Project management for the Coursedog & Chatbot projects are in-progress. 
• Coursedog will be beginning user acceptance testing next week. 
• Chatbot implementation by the vendor is complete and we will kick-off the ASR portion of the project on May 16th.
• Training courses are being developed for Coursedog authors and approvers.
• The OSI Project Team is providing some oversight and guidance for WorkflowGen process transitions. For more information, see the WFG Retirement Transition Guide.
• A new work intake and prioritization process for Jadu e-forms and workflow work is in development.
• We’ve been working with OSF to review, update, and test financial aid communications for the 23-24 aid year.
• We finished creating the 2022 ASR Annual Report, which includes profiles for each unit and additional information about ASR’s organizational structure, technology, budget/ROI, and ASR and MPACT.
• We’ve established a monthly writer working group meeting for the content writers across all campuses. These meetings are a great opportunity for writers to hear about new initiatives, upcoming projects, and to share resources. 
• We are also creating an internal content maintenance calendar that will live on the content management website. This document will help align all writers on content-specific dates, reminders, and deadlines. 
• The development of a new content strategy training presentation is underway. Geared toward new hires, this presentation will examine the importance of our content strategy, and why it should be at the forefront of our content decisions.