There is a new process for submitting new work requests and enhancements to existing processes in our Jadu e-forms and workflow system. You can now complete the Jadu work intake request form (bookmark: https://z.umn.edu/ASR-Jadu-Work-Intake). This new process allows for better tracking of requests, reduces initial back and forth with business owners, and requires information necessary for the prioritization process. Business process owners should complete this going forward, and may be asked to complete it for items already on the Jadu backlog in order to provide necessary information.
This request form is only for new process and enhancement requests. Troubleshooting/support tickets, bug fixes, and minor correction requests should still be submitted by emailing asrprojectsupport@umn.edu.
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